Privacy Policy

When you join our waitlist, we collect your name, email address, and company name. When you use the DeliverOps platform (once available), we may collect additional information you provide, including contract details, team member names, and delivery data you enter into the platform.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This information is collected through standard web analytics tools including PostHog.

We use the information we collect to:

- Send you updates about DeliverOps development and launch timing - Contact you regarding your waitlist position and early access - Improve our website and understand how visitors use it - Respond to inquiries and provide customer support - Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We take data security seriously. All data transmitted to and from our services is encrypted in transit using TLS. Waitlist information is stored securely and access is restricted to authorized personnel only.

When DeliverOps launches, we plan to achieve SOC 2 Type II certification prior to general availability. We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. We use analytics tools including PostHog to collect anonymized usage data.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

We use a limited set of third-party services to operate our website and waitlist:

- PostHog: Website analytics (privacy-focused, data stored in the US) - Railway: Backend infrastructure for waitlist processing - Cloudflare: Content delivery and DDoS protection - SendGrid: Email delivery for waitlist communications

Each of these providers has their own privacy practices. We select providers that maintain appropriate data protection standards.

We retain your waitlist information until you request removal or until DeliverOps launches and you convert to an active account or are removed from the list. You can request deletion of your waitlist information at any time by emailing us at hello@trydeliverops.com.

Once the platform launches, account data retention policies will be detailed in updated terms of service provided at that time.

You have the right to:

- Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your information - Opt out of marketing communications at any time - Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@trydeliverops.com. We will respond to your request within 30 days.

DeliverOps is a business software platform intended for use by adults in professional settings. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

We may update this Privacy Policy from time to time. When we make material changes, we will notify waitlist members by email and update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

IT Custom Solution LLC 3 E Evergreen Road Suite 101, PMB 1058 New City, NY 10956 Email: hello@trydeliverops.com Phone: (646) 671-3399